Altitude Holding (Pvt) Ltd.
Phone: 0761414115 / 0777448343
Address: No 3 Abeyrathne Mawatha, Boralesgamuwa, Sri Lanka

1. Introduction

At Altitude Holding (Pvt) Ltd., we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our company, website, and services.

2. Information We Collect

We may collect various types of personal information, including:

• Personal Identification Information: Name, phone number, address, email address, and other contact details.
• Transactional Information: Details about your purchases, orders, and payment information.
• Technical Data: Information such as your IP address, browser type, and browsing actions on our website.
• Communication Data: Records of your communications with us, including customer support inquiries.

3. How We Use Your Information

We use your personal information for the following purposes:

• To Provide Services: To process and deliver your orders, respond to your inquiries, and provide customer support.
• To Improve Our Services: To analyze data to improve our products, services, and user experience.
• To Communicate with You: To send important updates, promotional materials, and other information related to our business.
• To Comply with Legal Requirements: To fulfill our legal obligations, including tax and accounting regulations.

4. How We Share Your Information

Altitude Holding (Pvt) Ltd. respects your privacy and only shares your personal information under limited circumstances, including:

• With Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, delivery partners, and IT support.
• For Legal Compliance: We may disclose your information when required by law or to protect our legal rights.
• Business Transfers: In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

• Access: Request access to your personal data held by us.
• Correction: Request correction of any inaccurate or incomplete data.
• Deletion: Request deletion of your personal information, where applicable.
• Opt-Out: Unsubscribe from marketing communications by following the opt-out instructions provided in our communications.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. You can manage or disable cookies through your browser settings, but please note that doing so may impact your ability to access certain features of our website.

8. Third-Party Links

Our website or communications may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their content or privacy practices. We recommend reviewing the privacy policies of any third-party sites you visit.

9. Changes to Our Privacy Policy

Altitude Holding (Pvt) Ltd. reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review the policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Altitude Holding (Pvt) Ltd.
Phone: 0761414115 / 0777448343
Email: order@altitudelk.com
Address: No 3 Abeyrathne Mawatha, Boralesgamuwa, Sri Lanka